Privacy Policy
What type of information do we collect?
In short: We collect personal information that you provide to us.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. We also collect documents relating to any work projects you send to us, these will be considered confidential.
We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
How do we collect information?
We automatically collect certain information when you visit, use, or navigate our website. This information may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.
The information we collect includes:
- Log and Usage Data
- Device Data
- Location Data
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
1. To deliver and facilitate the delivery of services to the user. We may process your information to provide you with the requested service.
2. To respond to user inquiries/offer support to users.
3. To send administrative information to you.
4. To fulfil and manage your orders.
5. To request feedback.
6. To send you marketing and promotional communications You can opt our of our marketing emails at any time.
7. To identify usage trends.
8. To determine the effectiveness of our marketing and promotional campaigns.
How do we store, use, share and disclose site visitors' personal information?
Our company is hosted on the Squarespace platform. squarespace.com provides us with the online platform that allows us to sell our Services to you. Your data may be stored through Squarespace.com’s data storage, databases and the general Squarespace.com applications. They store your data on secure servers behind a firewall.
What legal bases do we rely on to process your information?
In short: We only process your personal information when we believe it is necessary and we have a valid reason to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil contractual obligations, to protect your rights, or to fulfil our legitimate business interests.
If you are located in the EU or UK:
The GDPR and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
- Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time by emailing katewriteswine@gmail.com
- Performance of a contract. We may process your personal information when we believe it is necessary to fulfil out contractual obligations to you, including providing Services or at your request prior to entering into a contract with you.
- Legitimate interest, for example we may:
o Send users information about special offers and discounts
o Analyse how our Services are used so we can improve them to engage and retain users
o Support our marketing activities
o Understand how our users use our products and services so we can improve user experience.
- Legal obligations. We may process your information when we believe it is required for compliance with our legal obligations, such as to cooperate with a law enforcement body or disclose information as evidence in litigation in which we are involved.
- Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party,
How do we communicate with site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.
How long do we keep your information?
We keep your information as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law.
How do we keep your information safe?
We aim to protect your personal information through a system of appropriate and reasonable organisational and technical security measures. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
Do we collect information from minors?
We do not knowingly collect data from or market to children under 18 years of age. Any false claim to be of legal age is the responsibility of the author. Parents and guardians are responsible for ensuring their internet devices are secure.
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at katewriteswine@gmail.com.
Opting out of marketing communications:
You can opt out of marketing communications at any time by contacting katewriteswine@gmail.com.
Privacy policy updates:
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information:
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at katewriteswine@gmail.com.